Privacy Policy

Alpiner Law respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us through the website or submit a consultation enquiry.

This policy relates to the use of this website. Additional information about how Alpiner Law processes personal data when providing legal services may be provided separately where appropriate.

1. Who we are

Alpiner Law is a specialist criminal defence firm and is authorised and regulated by the Solicitors Regulation Authority (SRA No. 8010575).

For the purposes of UK data protection law, Alpiner Law is the controller of personal data collected through this website.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact Alpiner Law using the details provided on our Contact page.

2. Personal data we collect

Personal data means information relating to an identified or identifiable individual.

Depending on how you use the website, we may collect the following information:

• Identity Data, including your full name.
• Contact Data, including your telephone number and email address.
• Communication Preferences, including your preferred method of contact, such as telephone, Zoom video or email.
• Legal Enquiry Data, including the area of law relevant to your enquiry and the brief description you choose to provide about your legal matter.
• Legal Aid Information, including whether you believe you may qualify for Legal Aid funding.
• Technical Data, such as your IP address, browser or device information and technical information generated as part of the secure operation and delivery of the website.

Our consultation form asks you to provide only a brief overview of your situation and specifically asks you not to include highly sensitive information, such as bank details.

However, because Alpiner Law provides criminal defence services, information you voluntarily provide in an enquiry may include sensitive personal information, special category personal data or information relating to criminal allegations, offences, proceedings or convictions.

3. How we collect your personal data

We collect personal data primarily through:

• Direct interactions, when you complete the consultation form, contact us by email, telephone or another method, or otherwise provide information directly to us.
• Technical operation of the website, where limited technical information may be generated or processed as necessary to securely operate and deliver the website.

We do not currently use website analytics, advertising technologies, remarketing tools or behavioural profiling technologies to monitor visitors.

For further information about cookies and similar technologies, please see our Cookie Policy.

4. How we use your personal data

We may use personal data collected through the website to:

• respond to enquiries and requests for information;
• assess and respond to requests for a consultation;
• contact you using your preferred method of communication;
• understand the general nature of the legal matter you are seeking assistance with;
• consider whether Legal Aid funding may be relevant to your enquiry;
• take steps at your request before potentially providing legal services;
• operate, maintain and secure the website;
• prevent or investigate misuse, security incidents or technical problems; and
• comply with legal and regulatory obligations.

We will only process personal data where we have a lawful basis for doing so under applicable data protection law.

Depending on the circumstances, this may include processing that is necessary:

• to take steps at your request before entering into a contract or to perform a contract;
• for our legitimate interests, where those interests are not overridden by your rights and interests;
• to comply with a legal obligation; or
• on another lawful basis available under applicable data protection legislation.

Where special category personal data or criminal offence data is processed, Alpiner Law will only process that information where the additional conditions required by applicable data protection law are satisfied.

5. Sharing your personal data

We may use trusted service providers to support the operation of the website and the delivery of website communications.

These may include providers of:

• website hosting and infrastructure;
• website and application security;
• email and communication delivery; and
• technical support and website services.

Where a service provider processes personal data on our behalf, we require personal data to be handled appropriately and in accordance with applicable data protection requirements.

We may also disclose personal data where required by law, regulation, court order or our professional and regulatory obligations.

We do not sell your personal data.

6. International transfers

Some technology service providers may process or store personal data outside the United Kingdom.

Where personal data is transferred internationally, we take appropriate steps to ensure that the transfer is made in accordance with applicable UK data protection law and that appropriate safeguards are in place where required.

7. Data security

We take appropriate technical and organisational measures designed to protect personal data against accidental or unlawful loss, misuse, alteration, disclosure or unauthorised access.

Access to personal information is restricted to those who require it for legitimate business, professional or technical purposes.

8. Data retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including responding to an enquiry and meeting applicable legal, regulatory, professional and record-keeping requirements.

The appropriate retention period may vary depending on the nature of the information and whether an enquiry results in Alpiner Law providing legal services.

9. Your data protection rights

Depending on the circumstances, UK data protection law may give you rights in relation to your personal data, including the right to:

• request access to your personal data;
• request correction of inaccurate or incomplete personal data;
• request erasure of your personal data;
• request restriction of processing;
• object to certain processing;
• request transfer of your personal data where the right to data portability applies; and
• withdraw consent where processing is based on consent.

These rights are subject to legal conditions and exemptions and will not apply in every circumstance.

To exercise your rights, please contact Alpiner Law using the details provided on our Contact page.

10. Complaints

If you have concerns about how Alpiner Law handles your personal data, please contact us so that we have an opportunity to address your concerns.

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent supervisory authority for data protection.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the website, our processing activities or applicable legal requirements.

The date shown at the top of this policy indicates when it was last updated.